MARTA Pilot Study for people with Developmental Disabilities

MARTA is soliciting participants from persons with disabilities to participate in a pilot study. Individuals who use different assistive technology devices or Smartphone applications in improving and educating their travels are in demand!

General information:

MARTA is exploring the use of technology to estimate bus arrivals at stops using real-time data. The service would allow riders to determine, and track, in real-time where a specific bus is, on its route, and when it will be arriving at a predetermined bus stop using the web, short message service (SMS) text, or voice. Customers can then obtain continually updated arrival estimates in real time, using computers, wireless devices such as cell phones, and phone calls using either touchtone or voice service. Also, customers could be alerted when a bus is within a predetermined arrival window for a designated bus stop.

Potential Benefits:

• Reduce customer wait-time
• Increase perceived system on-time performance (OTP),
• Increase customer satisfaction
• Or/and attract new ridership

MARTA is soliciting your participation in assessing the utility and, functionality of this service and will benefit from the feedback and experience of all riders, including individuals with disabilities who use different assistive technology devices or Smartphone applications, including Mobile Speak, Screen Readers, BrailleNote, Talks, Electronic Hand-Held Magnifiers, Trekker Breeze Talking, etc…

To this end, we are requesting that each EDAAC Member and Resource Member solicit the participation of 4 to 5 Fixed Route or MARTA Mobility rider who use assistive technologies in improving and educating their travels.

Basic Information:

The pilot program will launch: To Be Announced

Please provide Luz Semeah, ADA Coordinator, with your list of participants by July 25^th. The list is attached. If you have any questions and concerns, please call Luz at the below contact information.

Individuals will obtain training prior to going into the field and riding the buses.  You will receive remuneration for participating (a Breeze card and a cash reward).