Friday, October 16, 2009

The Thomas Boudrow Story!

Employing the Disabled is a Great Idea!
Celebrating Disability Employment Awareness Month!

Thomas Boudrow, advocate for people with disabilities, particularly those who are deaf or hard of hearing, has been named an employee of the year by Careers & the disAbled magazine.

An outreach manager at the Verizon Center for Customers with Disabilities, in Marlboro, Mass., Boudrow was selected for his outstanding accomplishments, including his advocacy efforts to identify and develop the talents of people with disabilities, and for his outreach within the community.

"Tom has long been an advocate for the disabled community, but what makes him stand out is how he uses Verizon's technology to enable customers while creating employment opportunities," said Pedro Correa, vice president of multilingual consumer and business sales.

"We're honored to have Tom on our team and fortunate to have his support in improving the quality of life for so many of our customers."

Boudrow played a key role in establishing a special Verizon customer service for deaf or hard-of-hearing customers who use American Sign Language (ASL), enabling them to communicate directly -- via a videophone and a high-speed Internet connection -- with Verizon customer service representatives who are proficient in ASL. The service, which began in 2007, has proved to be popular with customers for whom ASL is their primary language.

Prior to joining Verizon in 2004, Boudrow served as executive director of the Massachusetts State Association of the Deaf. He serves on the board of a Verizon employee resource group, Disabilities Issues Awareness Leaders (DIAL), which influences product design, work environment, employment opportunities and other issues at Verizon.

Boudrow also serves as chairman of the board for the New England Homes for the Deaf, and is a member of the Massachusetts Commission for the Blind Advisory Committee.

Boudrow, a resident of Peabody, Mass., graduated with honors from Northern Essex Community College. He is one of 10 individuals who was honored as employees of the year at the Careers & the disAbled magazine's 17th annual awards dinner on April 2, 2009 at the Boston Marriott.

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